Archie
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Articles
Recent activity by Archie-
VM is slow
Contact Tier 1 Support
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Computer/Network Login Issues
Having issues getting logged into your computer? Call or chat the CSC and we'll make sure you are able to get logged back in. Note: password reset requests cannot be done via email for security pur...
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Can't remember my portal password and username
Client portal password and username options As always, Visit the OSC Client Portal website Change password while already logged in Click ‘Change Password’ from the dropdown menu of in the upper-...
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How to log into VPN
Connect to a VPN in Windows Windows 11 Windows 10 Windows 11Windows 10 Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows PC. A V...
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Report an Outage
To report an issue.... level 2 click here
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ID Forms and Documents
How to checklist
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Vendor documentation here
add article here
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Add procedures here
Standard Procedures
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Team member assigned device has been termed/transferred. How do we reassign the iPad?
Search AssetTiger for existing iPad using asset tag # Copy SN from AssetTiger Search SimpleMDM using copied SN Update the naming convention of the device in SimpleMDM, Verizon, AssetTiger using th...