Archie

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Activity overview

Latest activity by Archie
  • Archie created an article,

    VM is slow

    Contact Tier 1 Support

  • Archie created an article,

    Computer/Network Login Issues

    Having issues getting logged into your computer? Call or chat the CSC and we'll make sure you are able to get logged back in. Note: password reset requests cannot be done via email for security pur...

  • Archie created an article,

    Can't remember my portal password and username

    Client portal password and username options As always, Visit the OSC Client Portal website Change password while already logged in Click ‘Change Password’ from the dropdown menu of in the upper-...

  • Archie created an article,

    How to log into VPN

    Connect to a VPN in Windows Windows 11 Windows 10   Windows 11Windows 10 Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows PC. A V...

  • Archie created an article,

    Report an Outage

    To report an issue.... level 2   click here

  • Archie created an article,

    ID Forms and Documents

    How to checklist

  • Archie created an article,

    Vendor documentation here

    add article here

  • Archie created an article,

    Add procedures here

    Standard Procedures

  • Archie created an article,

    Team member assigned device has been termed/transferred. How do we reassign the iPad?

    Search AssetTiger for existing iPad using asset tag # Copy SN from AssetTiger Search SimpleMDM using copied SN Update the naming convention of the device in SimpleMDM, Verizon, AssetTiger using th...